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Inspiron 2350 - user profile cannot be loaded

I have a 15 month old all in one Inspiron 2350 PC. I received this error:

The User Profile Service service has failed the sign-in. User profile cannot be loaded.

Windows 10 error user credentials are corrupted within the OS.

I rebooted again, got the same message.

I googled it, found solution to be a clean re-install of Windows 10.

I held the shift key while rebooting, This allowed me to reset Windows. Everything appeared to be re-installing OK. Waited 40 minutes, then got this error: There was a problem and couldn't complete.

The PC came with Windows 8.1 when I bought it, but I have since upgraded to Windows 10.

Does anyone have a suggestion?


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10 Diamond

RE: Inspiron 2350 - user profile cannot be loaded

Run an extended hard drive diagnostic - F12 at powerup to get to the Dell diagnostics.  Sounds like a dying hard drive is top of the list of suspects.

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