dlacey25
1 Copper

Inspiron 3043 won't turn on

My Inspiron 3043 all-in-one won't turn on. I've double checked the power supply which has a green light and just to make sure tried a different outlet. I don't have any amber light. If I hold down the power button I can hear it try to boot for a quick second.

0 Kudos
1 Reply

RE: Inspiron 3043 won't turn on

Hi Dlacey,

Thank you for writing to Dell Community Forum. I would ask you to provide some more information so that we can assist you further,

*Have any recent changes (software/hardware) done to the system?

*Disconnect the system from the wall socket and keep the power button pressed for about 15 - 20 seconds, here we are trying to release the static charge from the system. Then connect the system back to the wall socket and try to power on the system.

*What is the colour of the power button?

*Do you hear any beeps from the system?(Based on the beep codes we can confirm the faulty component)

Also do send the service tag of the system via private message along with these troubleshooting steps so that we can assist you further.

Awaiting your reply.

Regards,

DELL-Jennifer K
Social Media and Community Professional
#IWork4Dell
Manuals and Drivers

0 Kudos