1 Copper

Inspiron 3847 Drops Wi-Fi Connection While Gaming

Hi, I bought a new Dell Inspiron 3847 a few months ago.  While I'm playing a game (or this is the only time I notice it), my computer drops the wi-fi connection for anywhere from 2 seconds to 20 seconds.  I have an Apple Airport Extreme and never have had this problem on any other device (MacBookPro, iMac, iPhone 5s, iPad Air, iPad Mini, Dell laptop, etc.).  I guess my main question is do I need to buy a new wi-fi adapter and install it or is there something else that might solve my issue?

Any help is appreciated, thank you!

0 Kudos
1 Reply
7 Plutonium

RE: Inspiron 3847 Drops Wi-Fi Connection While Gaming

I wasn't able to get it working reliably so I spent $20 on a usb wifi unit. 

The Drops are due to interference.   Switching to 5Ghz band only solved this for me because my neighbors are all using channel 1 6 11
  there are no more channels on 2.4Ghz band.

Also unless you have a wave 2 router it can only talk to 1 device at a time.




Report Unresolved Customer Service Issues

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support

Get Support on Twitter @DellCaresPro