Leandromontoya
1 Copper

Inspiron 5675 Desktop, no boot, amber power button

My Inspiron 5675 Gaming Desktop has an amber solid power button please help me! The 5675 lights up and turns on but, the power button is just a solid amber. The LCD won't show the Windows or Dell screen. This happened after an update. Please help me and come up with a solution.

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3 Replies
Moderator
Moderator

RE: Inspiron 5675 Desktop, no boot, amber power button

What specific "update" did you run that caused this issue?

Here is your Service Manual. Page 147 list the "Diagnostics". Are there any beep codes? Is the power button LED blinking?

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Leandromontoya
1 Copper

RE: Inspiron 5675 Desktop, no boot, amber power button

The specific update was for Smartbyte drivers and the amber light didn't have a code nor was blinking. It just remained orange for the whole time it was on.

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Moderator
Moderator

RE: Inspiron 5675 Desktop, no boot, amber power button

Solid Amber = Boot failure: This is a system fault error condition, including the power supply. Only the +5VSB rail on the power supply is working correctly.

Run the Power Supply BIST (Built-in Self Test). What are the results?

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