Davegamer91
1 Nickel

Inspiron 660 Restarting problems

Hi guys! In desperation, I made an account here in hopes of solving my problem.
Had an Inspiron 660 for three years now and it has been amazing until this very week. Until now I was able to play Skyrim on Ultra without issues, now I cannot even run any small pixel game without my computer restarting on me for no reason.
I have completely reset my computer back to the original Windows 10 state, erased every file and app, and still it persists whenever I try to play a game. Friends have suggested it may be a power supply issue, what do you guys think?
And yes, I cleaned it out today of all the dust.
Please, please help a fellow Dell lover. Fallout 4 is coming, and I need to play it!

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7 Replies

RE: Inspiron 660 Restarting problems

Hi, 

Was the issue there in previous windows as well??

Have you tried updating BIOS and video drivers:??

Put the machine in BIOS and observe if its still restarting.

Regards

DELL-Hemalatha P
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Davegamer91
1 Nickel

RE: Inspiron 660 Restarting problems

No, it has never been an issue until this week.
I have updated drivers, though not bios.
It ONLY restarts whilst gaming, can I run bios while doing that?

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8 Platinum

RE: Inspiron 660 Restarting problems

Hi guys! In desperation, I made an account here in hopes of solving my problem.
Had an Inspiron 660 for three years now and it has been amazing until this very week. Until now I was able to play Skyrim on Ultra without issues, now I cannot even run any small pixel game without my computer restarting on me for no reason.
I have completely reset my computer back to the original Windows 10 state, erased every file and app, and still it persists whenever I try to play a game. Friends have suggested it may be a power supply issue, what do you guys think?
And yes, I cleaned it out today of all the dust.
Please, please help a fellow Dell lover. Fallout 4 is coming, and I need to play it!

Davegamer91

As you are running Windows 10, better to post in the Windows 10 Here:

http://en.community.dell.com/support-forums/software-os/f/4997

Bev.

 


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RE: Inspiron 660 Restarting problems

Hi,
No you cant.
Post BIOS update the system will restart, so ensure all the applications in use are saved and closed.
When didyou upgrade to win 10??

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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Davegamer91
1 Nickel

RE: Inspiron 660 Restarting problems

Upgraded a few months ago!

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kirkd
5 Rhenium

RE: Inspiron 660 Restarting problems

Have you monitored temperatures while gaming? If temps go to high, shut downs can happen. Could be due to a failing fan,  degraded heat transfer paste, loose CPI or GPU cooler, failed cooler (leak in heat pipes), and other issues. Mom

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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Davegamer91
1 Nickel

RE: Inspiron 660 Restarting problems

I have not, but will do so now that you suggest!
I took a look inside and cleaned out the dust, all the components seem to be okay.

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