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5215
Inspiron 660 wont accept re-install with disc
Originally after a diagnostic was run due to slow down and random behavior it showed HD error.
(error code 2000-0142)
validation; 93488
Message; Hard Drive 0-s/n 9vpgkhob short shelf unsuccessful
I did some research but was unable to access any of the solutions which included going into "Safe Mode"
During one the many times I did get onto my desktop with internet access I had a system error pop up; "ktmw32.dll is missing"
My pc is about 2-3 yrs old and I never did a OS backup so ordered the discs from Dell.
They came a few days ago but will not work for me.
So now I power up, Dell logo comes up then a few seconds later a box; "Windows Boot Manager"
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1- Insert your Windows installation disc and restart your pc.
2- Choose your language settings
3- Click "Repair your Computer"
File: \EFI\Microsoft\Boot\BCD
Status: 0xc000000f
Info: The Boot Configuration Data for your PC is missing or contains errors.
I have tried to do this but after rebooting with the disc in I get the same message every time.
Any help would be appreciated.
Dell-Gokul G
780 Posts
0
July 17th, 2015 11:00
Hi,
We recommend hard drive replacement for 2000-0142.
Reinstalling the windows or repairing the BCD may not be a permanent fix for this issue.
Thanks.
MacGyverDel
2 Posts
0
July 17th, 2015 12:00
Thank you. Yes I had accepted that the HD may need replacing. Now it's deciding to spend for a Solid State. :)