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btd.davis
1 Copper

Inspiron Desktop 530 suddenly blue screened and crashed. Won't boot.

I have an Inspiron Desktop 530. I was on my email, and suddenly the "blue screen" came on. It did not stay on long enough for me to see what error it was. When I turn the computer back on, the only thing that shows up on the screen is the Dell start up logo. I can't contact dell customer service because apparently, my "warranty has expired". I haven't even had the computer for 2 years! How am I supposed to fix this if you can't contact them? This is unacceptable. But to any of you that have had this problem and resolved it, can you help me out?

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3 Replies
mrw840
1 Nickel

Re: Inspiron Desktop 530 suddenly blue screened and crashed. Won't boot.

what set of numbers are being displayed when it blue screens?

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mrw840
1 Nickel

Re: Inspiron Desktop 530 suddenly blue screened and crashed. Won't boot.

EDIT: go into your bios settings and disable automatically restart when an error is displayed.

Then post the code that is being displayed.

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btd.davis
1 Copper

Re: Inspiron Desktop 530 suddenly blue screened and crashed. Won't boot.

The blue screen was up for one second. I couldn't get the number displayed. Also, when I turn on the computer, it stops booting at the dell logo. Normally it shows up for a few seconds then continues booting. I can't access the bios because the keyboard is unresponsive.

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