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Juneeh
1 Copper

Issues with HP 23xw Monitor paired with Dell XPS CPU

My HP monitor comes with a program called My Display - Windows 10 did an upgrade about a week ago & I can no longer run this program.  I have tried reinstalling it twice with no success.  My monitor also came with a backlit option & this is also no longer available.  I contacted HP today & they will not help me as they say it is a Dell issue, unless I want to pay.

Anyone have any suggestions?

Thanks so much!

June E. Hudspeth

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1 Reply
7- Thorium

RE: Issues with HP 23xw Monitor paired with Dell XPS CPU

Have you read this?

HP My Display
...Updating to Windows 10 may cause this software to lose communication with your display--you may not be able to access all of the features.

Read the rest of that page for potential fixes.

Ron

   Forum Member since 2004
   I am not a Dell employee

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