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October 1st, 2013 23:00

Light Bleed from XPS 27 AIO 2013

Hey everyone. I just recently purchased the new XPS 27 AIO and everything is great except the bottom right corner is experiencing pretty heavy light bleed. The screen is so beautiful, but whenever there is a black background the light bleed is very bad and has an orange tint. For spending over 2 grand on this machine I just would expect better from this screen. So what are my options? I know calibrations can fix light bleed but how would my warranty handle this? Again I bought this about 3 weeks ago. I would hate to have to send this huge 27 inch AIO back for a new one, but its a pretty big annoyance when watching a movie or playing a game .

2K Posts

October 2nd, 2013 06:00

Hi SeanBuchanan1985,

It is unfortunate that the screen has light bleed. Request you to send me a picture of the screen with dark and light background along with system service tag via private message. I will then check and see what can be done.

To send a private message, click on my user name and select send a message.

October 2nd, 2013 17:00

I messaged you.

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