alekazander636
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Lost everything

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I turned my computer on the other day and have lost everything.  I can still use the computer.  I have to search for everything.  But, nothing I try to save stays on my favorites.  It is just like a new Dell computer.  How can I get favorites to save and get my computer back up the way it used to be?  Thanks.  emoticon.Confused.title

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europa303
5 Tungsten

Re: Lost everything

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It might help if you gave us your computer model and operating system, at the very least.  Have you tried running a System Restore point of a recent date when all was well?  And have you run scans for virus or malware? 

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europa303
5 Tungsten

Re: Lost everything

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It might help if you gave us your computer model and operating system, at the very least.  Have you tried running a System Restore point of a recent date when all was well?  And have you run scans for virus or malware? 

alekazander636
1 Nickel

Re: Lost everything

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Thank you for your help.  I did System Restore.  I did actually think about it earlier, but since everything was gone, including iTunes and the favorites, I did not think it would work.  I am sorry I forgot to put in the computer model and operating system.  You were very helpful.  Thank you, again. 

europa303
5 Tungsten

Re: Lost everything

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You're welcome and glad to hear you're up and running.  System Restore, when it works, is a gem.