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MY DESK TOP WILL NOT LOAD WINDOWS

WHEN I TURN ON MY COMPUTER IT SAY LOADING WINDOWS BUT NEVER LOADS. THIS IS MY DESK TOP COMPUTER  CODE [Admin NOTE: Service tag removed per TOU policy]  PLEASE TELL ME WHAT I NEED TO DO.

EMAIL ADDRESS - <ADMIN NOTE: Email id removed per privacy policy>

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2 Replies

RE: MY DESK TOP WILL NOT LOAD WINDOWS

Hi Lcaston,

Thanks for writing to us.

When did the issue start? Have you done any hardware or software changes recently?

Please run diagnostics from f12 menu (tap on f12 during start up and select diagnostics) and let us know how it goes.

What windows is the machine running on?

Also check if the system is loading into safemode by tapping on f8 during boot up.

Do provide us your system tag#, email address and name via private message,by clicking on my name

in blue and then select send a private message . The tag provided earlier is invalid.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: MY DESK TOP WILL NOT LOAD WINDOWS

Hi Lcaston, We are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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