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January 22nd, 2016 13:00

Matrix Storage Manager XPS 420

Hello –

One of two drives have failed in XPS 420. Am replacing both with identical to original size 750 GB. However, when new disk is physically added, Matrix Storage Manager option ROM v7.6.1.1001 replies when option 1 “Create volume” is selected: “[Error] Not enough available space to create volume”. This, regardless of physical installation. It appears this version was problematic, but can’t seem to find recommended method or release(s) by which to safely update. In other words, is it safe to move directly to 9.6.0.1014 from v7.x or better in a single move, or step to intermediate releases, and which is release is recommended?

Many thanks, Johnyik

8 Wizard

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47K Posts

January 23rd, 2016 04:00

You cant use msm with advanced format drives and you cant have a raid container larger than 2TB.  Advance format drives require intel RST 9.6 minimum.  Changing requires total reinstall. Nobody is going to guarantee no data loss.

http://www.intel.com/content/www/us/en/support/boards-and-kits/000005646.html

If the operating system does install, do not try to upgrade to Intel® RST version 9.6 without reinstalling your operating system.

The chipset must use one of the following Intel controller hubs:

  • Intel® PCHM SATA RAID/AHCI controller hub
  • Intel® PCH SATA RAID/AHCI controller hub
  • Intel® ICH10R/DO SATA RAID/AHCI controller hub
  • Intel® ICH10D SATA AHCI controller hub
  • Intel® ICH9M-E SATA AHCI/RAID controller hub
  • Intel® ICH9M AHCI controller hub
  • Intel® 82801IR/IO controller hub (ICH9R/DO) - RAID and AHCI
  • Intel® 82801HEM I/O controller hub (ICH8M-E) - RAID and AHCI
  • Intel® 82801HBM I/O controller hub (ICH8M) - AHCI only
  • Intel® 82801HR/HH/HO I/O controller hub (ICH8R/DH/DO) - RAID and AHCI
  • Intel® 631xESB/632xESB I/O Controller Hub - RAID and AHCI
  • Intel® 82801GHM I/O Controller Hub (ICH7MDH) - RAID only
  • Intel® 82801GBM I/O Controller Hub (ICH7M) - AHCI only
  • Intel® 82801GR/GH I/O Controller Hub (ICH7R/DH) - RAID and AHCI

 

8 Posts

January 23rd, 2016 13:00

SpeedStep, thanks so much. Great answer and advice! 

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