Motherboard replacement Inspiron 3847

[earglued]

I had a problem while updating the bios and the ac power quit. I have tried resetting by removing the CMOS to no avail.

Would I be able to replace the motherboard which is a Great Bear 13040-1? . Is it a 88DT1? 

[shesagordie · Accepted solution]

I had a problem while updating the bios and the ac power quit. I have tried resetting by removing the CMOS to no avail.

Would I be able to replace the motherboard which is a Great Bear 13040-1? . Is it a 88DT1? 

earglued

Yes, the motherboard can be replaced, but you will need to install another Dell OEM Inspiron 3847 88DT1 motherboard. 

http://www.ebay.com/itm/Dell-Inspiron-3847-OEM-Intel-i5-Desktop-Motherboard-88DT1-SOCKET-LGA1150-MIN...

If you have an active warranty in effect, contact Dell's Technical Support.

Bev.

[earglued]

Thank you for the response. It was exactly the information I sought.

It is my understanding that the OS key is imbedded in the bios. How do I reset the code?

Kim

[shesagordie]

earglued

Read the following post for the answer:

http://en.community.dell.com/support-forums/software-os/f/3524/p/19607534/20698130#20698130

Bev.

[earglued]

I do have a warranty but would it cover the motherboard replacement due to a-c power failure?

[shesagordie]

earglued

You will need to contact Dell's Technical Support, have your service tag handy.

    http://www.dell.com/support/contents/us/en/19/category/Contact-Information/Technical-Support?ref=con...

Bev.