Hi, you may remember me from such threads as Nothing on Monitor After Replacing Motherboard.
XPS 8700, Win 8.1
Long story short, Dell told me I needed a new motherboard and it was replaced, although the graphics card seemed to be the issue, and since then that has been replaced with a refurbished one.
There are three issues I have at the moment though that I wasn't experiencing with my other motherboard...
1. When I first try to shut down the computer, it shuts down, then boots up again. When I shut it down again though it does shut down.
2. 2 ram slots closest to the fan aren't working. When I have all 4 ram in, I get the 4 beeps on start up.
3. The graphics card fan revs high, then stops sporadically.
Thank you for your message.
Does this happen every time you shut down the computer?
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Thanks for the reply.
The bios was already updated.
I've updated the graphics card.
When I try to update the chipset. I get' "File copying was not successful. Setup will exit." while it is supposedly copying CSVer.dll.
No, it doesn't happen every time I shut down the PC.
" 2 ram slots closest to the fan aren't working."
Possibly a bad motherboard or bad RAM?
Have you tried putting each RAM module in those 2 "non-working" slots, one at a time, so only the one slot being tested has a module, and all other slots are empty?
Forum Member since 2004
I am not a Dell employee