Unsolved
This post is more than 5 years old
13 Posts
0
1588
Multiple Issues
Hi, you may remember me from such threads as Nothing on Monitor After Replacing Motherboard.
XPS 8700, Win 8.1
Long story short, Dell told me I needed a new motherboard and it was replaced, although the graphics card seemed to be the issue, and since then that has been replaced with a refurbished one.
There are three issues I have at the moment though that I wasn't experiencing with my other motherboard...
1. When I first try to shut down the computer, it shuts down, then boots up again. When I shut it down again though it does shut down.
2. 2 ram slots closest to the fan aren't working. When I have all 4 ram in, I get the 4 beeps on start up.
3. The graphics card fan revs high, then stops sporadically.
Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
0
July 17th, 2017 23:00
Thank you for your message.
Does this happen every time you shut down the computer?
Update the bios dell.to/2tlmTWc followed by the chipset http://dell.to/2vwGmzX & video drivers http://dell.to/2vwj9xB & check the functionality.
To assist you better, please click on my Dell username & send a private message with the service tag, registered name & email address.
MPX2345
13 Posts
0
July 23rd, 2017 07:00
Thanks for the reply.
The bios was already updated.
I've updated the graphics card.
When I try to update the chipset. I get' "File copying was not successful. Setup will exit." while it is supposedly copying CSVer.dll.
No, it doesn't happen every time I shut down the PC.
RoHe
10 Elder
10 Elder
•
43.6K Posts
0
July 24th, 2017 15:00
" 2 ram slots closest to the fan aren't working."
Possibly a bad motherboard or bad RAM?
Have you tried putting each RAM module in those 2 "non-working" slots, one at a time, so only the one slot being tested has a module, and all other slots are empty?
MPX2345
13 Posts
0
July 25th, 2017 06:00
Yep. Tried different ram and the different slots.
RoHe
10 Elder
10 Elder
•
43.6K Posts
0
July 26th, 2017 13:00
I think you're back to having a bad motherboard if 2 RAM slots don't work...
MPX2345
13 Posts
0
August 6th, 2017 07:00
It was the motherboard again. Ram issue fixed.
RoHe
10 Elder
10 Elder
•
43.6K Posts
0
August 6th, 2017 18:00
Are you saying this was 2nd replacement mobo that Dell sent which wasn't working??
You sure seem to have bad luck...