husn2010
1 Copper

Need help - XPS 18 not charging!

My XPS 18 shows: "pluged in, not charging" and it will turn off in about 20 minutes.

After turning off, it slowly charges itself to some battery life. I can use it for 5-30 minutes until battery running out again. 

Any solutions?

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3 Replies
Mary G
6 Indium

RE: Need help - XPS 18 not charging!

Batteries on this 4 yr old model are not available from Dell and are impossible to replace yourself even if you could get them. Consider buying a new computer.

Dell parts says--Sorry, but we no longer offer batteries for this model

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9 Rhodium

RE: Need help - XPS 18 not charging!

While replacing the battery in this model isn't trivial:

www.ifixit.com/.../37323

Batteries are available for it.

scottsmarketplace.com/.../1n9n

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husn2010
1 Copper

RE: Need help - XPS 18 not charging!

battery is good. charger is good as well. The problem is the charging mechanism. it won't charge the battery during the use. it only starts charging when the battery is dead and the computer shut down.

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