japturtle
1 Nickel

Need help... lost ip address.

I'm trying to figure out what my ip address is on my Dell Dimension 4500S Intel Pentium 4, running Windows XP Home.  I reformatted my computer and am now trying to connect to the internet.  My cable provider told me that I need an ip address to connect but after several trouble shooting attempts they couldn't help me locate it.  We tried the basic ipconfig but nothing comes up... please help!

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3 Replies
Moderator
Moderator

Re: Need help... lost ip address.

japturtle,

From the command line,
type ipconfig /release [press the ENTER key]
type ipcongig /renew [press the ENTER key]
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japturtle
1 Nickel

Re: Need help... lost ip address.

thanks chris.  this was one of the trouble shooting steps the cable company tried...

 

this error keeps coming up:

 

"An error occurred while renewing interface Wireless Network Connection: unable to contact your DHCP server.  Request has timed out.  No operation can be performed on Local Area Connection 2 while it has its media disconnected." 

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NVRambo
4 Tellurium

Re: Need help... lost ip address.

Unless you have a static IP address with your cable company....

 

Have you tried powering all systems down; unplug power to the router, unplug power to the (cable) modem....wait......return power to the cable modem (note LEDs on the modem and verify GOOD LEDs first)....then plugging power to the router (wait, note good LEDs/status/function on the router)...

 

....and then bringing the system(s) back up cabled directly to the router?  Once cabled internet access is confirmed, then configure your wireless settings for the router and then any wireless system(s).....

 

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