First off this question is about my inlaws HP, I know what are they thinking...HA... but I came here because I trust the advice on this forum so much.
They called me yesterday and said their computer kept shutting down for no reason and asked me if I would look at it... So I did.. It's an HP Pavilion Slim s7700n with 1 gig of ram and running Vista Home. Anyway I thought the Ram might be bad and I didn't really know how to test it, but I ran a system scan on Crucial.com and it showed 0 ram in both slots. I opened it up and both modules are slotted perfectly. Does this mean the Ram is bad? If not, does anyone know a better way to test it out?
Ram is a cheap fix, and they only had 1 gig anyway...... 2 gigs at Crucial for $39.99 right now
Just trying to help out the in laws...any help would be appreciated..
thanks for the quick reply.. I have a question though. If the Ram was bad would the PC not boot at all? Because theirs does boot up and then shuts itself off occasionally.
I haven't had a chance to go over and try your suggestions yet, I should be able to after work today....
I tried the memtest86 and as soon as I booted it up, all RED.... Does this mean the memory is bad?
I ran it last night and let it run over night, but I haven't been back. I can go over after work....but when I left last night, it was at like 400 errors...
From what I have read, the memory is no good.....
Below the dotted lines that had the categories like Wall Time, Cached..errors...ect..... It was just producing line after line with different amounts of bites.. and can't remember what else it was saying. Sorry I'm going off of memory.... There was 25500 errors.
Sorry if this isn't enough information.. I told them that the test would keep running forever until I stopped it and my father in law thought he was supposed to turn it off... I could start it over tosee what it was saying in the lines with the bite amounts....
Hope this makes sense to you.....