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jenniferkryle
1 Nickel

New Dell OptiPlex 7040 with Windows 7 Pro SP1

We got a new Dell OptiPlex 7040 with Windows 7 Pro SP1. When checking for updates it keeps going and going and going and going. There are no messages about installing new updates or messages about there's no updates.
Please advise.
Thanks.

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2 Replies
7- Thorium

RE: New Dell OptiPlex 7040 with Windows 7 Pro SP1

For starters, manually set a System Restore point -just to be safe- and then go here to run the Windows Update Fix It for Win 7/Win 8.

Make note of any error messages, if it fails to fix the problem(s)...

Ron

   Forum Member since 2004
   I am not a Dell employee

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Philip_Yip
6 Indium

RE: New Dell OptiPlex 7040 with Windows 7 Pro SP1

Dell use the Downloadable Skylake .iso as the basis of the factory image which incorporates 192 updates more than Microsoft's official 2011 .iso.

Microsoft have been at fault here. Windows 7 has not been able to update from a clean installation for some time.... In the past I recommended users to use the WSUS Offline Update which resolved the issues:

http://dellwindowsreinstallationguide.com/wsus-offline-update/ 

Recently however Microsoft have been making some moves to address the updating issues releasing a Convenience Rollup which is really another name for Service Pack 2 and monthly security rollups.

Dell's Skylake .iso was released 3 months before this Convenience Rollup/Service Pack.

Installing the following with a restart between each.

Windows 7 SP2 Perquisite Update:

https://download.microsoft.com/download/5/D/0/5D0821EB-A92D-4CA2-9020-EC41D56B074F/Windows6.1-KB3020...

Windows 7 SP2 (April 2016):

http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-... 

Monthly Security Rollup (Install latest Only each Rollup is cumulative):

http://www.catalog.update.microsoft.com/Search.aspx?q=security%20monthly%20rollup%20for%20Windows%20...

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


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