Message Edited by parkerti on 05-08-2005 09:13 AM
Thank you so much for replying to my post.
You made good suggestions, too. However I've tried everything already.
In the 10 days I've had the computer, I've already restored back to day one - twice. I've also restored another time by a couple of days to start back before other programs were installed.
It's not the screen saver alone. Norton security also causes problems, so I disabled it permanently. This doesn't make me very happy, because I paid for it, it's a new version, and I've used Norton products on much older systems and never had problems. Also I'm having these lag problems and virtual memory shortages even when I'm doing nothing else but using a message program or on the internet for more than an hour or so; running nothing else.
I've scanned for malware, viruses and disk problems. Everything comes out clean repeatedly. I've used DELL's problem seeker/solver, and windows' fixes, too. It seems to be a memory problem... a *real* memory problem, not just a virtual memory problem. Don't you agree?
I agree with parkerti. It sounds like bad memory or could be a bad motherboard[i mean bad memory slots on the motherboard].you can get a system exchange withing the 1st 21 days. try that. if you still want to stick to the same system then call dell tech support and ask them to replac ethe hard drive, motherbaord and memory for you. ask dell tech support to mention in their case that the above 3 components have gone bad. then get the case number frm them and give it to customer care and customer care will be replacing these parts for you iwth the help of an onsite tech.the reason being, if dell tech support replaces parts then they will be refurbished whereas if customer care replaces the parts then they will be brand new.
all the best.