About a month ago my XPS 8500 began to refuse booting giving the report
"No boot device available. Strike the F1 key to retry boot, F2 to run the Setup utility.
SATA 0: Installed
SATA 1: Installed
SATA 2: None
SATA 3: None
MSATA 1: Installed.
This has been going on nearly every day. Striking the F1 key doesn't help. It gives the same error.
Making a hard reset by shutting the computer totally down the computer normally starts perfectly on the third restart.
After this the computer runs OK all day long and also restarts the normal way wirhout errors.
The problem only occurs when I start my computer in the morning after being shut down during the night.
I'm getting tired of this problem as diagnostics programs don't report any problems at all.
What to do about this?
/Hans from Sweden
If Windows 8 is installed in the computer, please follow the below mentioned steps:
Please post the results.
Thanks Nikhil, but this setting has allways been UEFI and the restart now worked allright as usual.
However the boot problem only occurs when I try to start the computer the first time in the morning after being shut off during the night. This morning as usual I had to start and shut down the computer two times. The third try was lucky. That's what happens nearly every morning the last month.
I don't suspect a hard disk problem since restarts usually works allright and I allways get the report "SATA 0: Installled" and "SATA 1: Installed".
Please load BIOS to defaults by following the below mentioned steps:
Restart the system and post the results.
I've already tried resetting the BIOS to default values with no luck but tried it again on your advise.
The computer started as expected quite OK but as I mentioned the big problem only shows itself after a night's sleep with the computer shut down.
Therefor I don't know until tomorrow morning if the computer is willing to start after this new restting of the BIOS.
I'll report back then if this forum isn't off line.
I hope that I managed to find the solution myself.
When I searched for uptdates to my computer I wasn't aware of the filtering option and somehow missed the BIOS updates. So I was still using the A09 version that came with the delivery and never suspected that version since my computer is only half a year old.
I now have found the A11 version and after installing it my computer seems to work properly.
Thanks for your efforts to help!
No luck stays forever 😞
This morning "No boot device available..." was back again in spite of the new setup A11. I have not made any Changes at all, all settings are the downloaded ones.
After restarting the computer it started quite properly. I don't understand what is the problem.
As the error message tells that all hard disks are installed and the first boot device is the C hard disk I think the computer indeed should boot OK the first time - espacially as it boots OK after a restart.
Please try the below steps to isolate the problem:
Please post the results.
Now I've run the extensive Diagnostics and the remaining memory tests that took several hours. No troubles at all were found so I let the computer rest with the power cable removed overnight. This morning I connected the computer and started it with my fingers crossed but the same old "No boot device available" was shown on the screen. Pressing F1 made a restart with the same error report. Then I made a hard reset pressing the power button until the computer got out of power and went down.
After waiting half a minute I tried to start the computer again and this time It started quite all right with no error report.
My conclusion now was "Cold computer will not start but if it get warmed up it will start on the third retry".
As there obviously are no structural faults in my computer I wonder if the problem could be that the computer that has been working a whole day is warm when I shut it down for the night and when it is cooled down during the night a thin layer of some kind is built on some connectors that need to be warmed up by 2-3 restarts Before the can connect ???
I believe that most people have met a similar problem with old batteries that won't connect until you do some scraping on the connectors.
Another similar problem I have experienced with credit cards that sometimes dont connect with the shop's card reader until you rub the card on some clothing.
To make a long story short, I followed your advise and stopped the computer, disconnected the Power Cable and all external devices from the computer, then opened the computer, pulled out the Power and data contacts from the primary hard disk and put them back again.
I then connected all external devices to the now quite cold computer again and made a restart that succeeded this time.
I'm still not convinced that the problem is solved but hope that I have an obedient computer that will start properly tomorrow morning.