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No keyboard working on xps 410
Well, I have both a wired USB, and wireless Logitech keyboard that worked fine a short time ago, and now neither work. I was using a Logitech wireless k520 in combo with an m310 mouse no issues. Now the mouse works fine, but keyboard is not. Tried fresh batteries, restating comp, etc. I removed the wireless USB transmitter and got out my trusty dell USB keyboard, and wired mouse. Mouse works fine, again no go on keyboard. Nothing is working, and not sure what is going on. I cannot get into set up or safe mode without some kind of keyboard so I am at a loss. Thanks in advance for any help/advice.
DELL-Akshatha M
1.2K Posts
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October 27th, 2016 08:00
Hi AGP123,
Thank you for reaching out to Dell Community Forum.
Please try these keyboard and mouse on another system and check if it works.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information