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July 30th, 2017 17:00

Not recognizing removable devices

I have a Dell Inspirion 537S. A few weeks ago I went to plug in my MP3 to charge using one of the 2 USB ports on the front of computer. I use one for my wireless mouse and that is fine. But it is not being recognized by my computer. same goes when I plug in my camera to download pictures. I check on the My Computer page and it is not there. I even tried switching the ports however it made no difference. Can anyone give me advise/suggestions?

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16.7K Posts

July 31st, 2017 11:00

Melit,

Update or reinstall the chipset drivers in the computer and reboot. If needed, install drivers for the devices you are plugging into the computer. You may also want to update any other drivers needed for this computer.

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