TDSsupport
1 Nickel

Opti 5250's and Win10 Num Lock doesn't stay

Same old problem but now with the 5250's, the Num Lock does not stick on reboot. We did the trick of booting, set Num Lock before user logs in then shutting down but that is not working on these models. Editing the registry for 100 new PC's is not an option even if we pushed that edit as we are not going to have some machines with registry entries that others do not.

Need a real fix.

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3 Replies
Community Manager
Community Manager

RE: Opti 5250's and Win10 Num Lock doesn't stay

Hi TD Support,

Thanks for posting.

One of the Rockstars answered this some time ago in this post:
http://dell.to/2xHVa2y

Perhaps it will work for you, if not, please contact your company's Dell Technical Account Manager.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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TDSsupport
1 Nickel

RE: Opti 5250's and Win10 Num Lock doesn't stay

If you will notice I already said

"We did the trick of booting, set Num Lock before user logs in then shutting down but that is not working on these models."

So Dell has no answer other than registry editing 100 machines?

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Community Manager
Community Manager

RE: Opti 5250's and Win10 Num Lock doesn't stay

TDSsupport,

Your TAM is your direct link to Dell Tech Support, and is a part of the warranty service your company paid for when they purchased these machines from Dell.  Please contact your TAM for further assistance, as these forums are mainly consumer customers helping other customers, and not a link to Tech Support.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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