sofsoldier
2 Iron

OptiPlex 330 will not restart or shutdown.

Greetings,

 

This is a strange issue. All of a sudden, the computer will not restart or shut down. What happens is when I do either one, Windows Vista does its thing shutting down, the screen goes black, then the power light stays on, the the hard drives works for a few seconds. The power will stay on until I hold the power button down for a few seconds to shut it down. When it finally shuts down, the power lights, and fan go on for a fraction of a second, then the computer is finally off.

 

Turning the computer on is just fine and everything works fine when I am in Windows. Nothing freezes, no overhating, in fact I will say this is the most stable computer I have used.

 

What is different from stock:

 

-Upgraded to Windows Ultimate

- Added RAM for a total of 4GB

- Upgraded video card to Quadro FX1700

-Added an RME 9632 Audio Card

-Added a TI based Firewire card

 

Any ideas?

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3 Replies
surfingdi
1 Copper

Re: OptiPlex 330 will not restart or shutdown.

Last time I had this problem it was caused by spyware/adware.  Try using Spybot or other spyware tool...:)
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sofsoldier
2 Iron

Re: OptiPlex 330 will not restart or shutdown.

The problem has fixed itself. I have things set for auto scanning so your recommendation is the likely candidate for a solution. Thanks!
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surfingdi
1 Copper

Re: OptiPlex 330 will not restart or shutdown.

Auto scanning is good but regular updates of software is important (once a day is good).  Most programs now have auto update but sometimes you have to enable it.Smiley Wink
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