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cjonescpa
1 Copper

OptiPlex 380 BIOS

I tried to download the BIOS for my OptiPlex 380 and got an error message that the exe file could not be run? The exe file downloaded but it just will not run.

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5 Replies
7 Plutonium

RE: OptiPlex 380 BIOS

Exactly what does the error message say?

Did you try downloading it again?

Are you logged into an account with administrator privileges?

Did you try disabling your antiviral/antimalware suite(s) before running the .exe?

Ron

   Forum Member since 2004
   I am not a Dell employee

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cjonescpa
1 Copper

RE: OptiPlex 380 BIOS

I just ran the exe file again for the 5th+ time to get the error message and it worked. Who knows? I did not do anything different.

Thanks for taking the time to reply. At least it got me to try one more time so I could relay the error message and it worked!

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7 Plutonium

RE: OptiPlex 380 BIOS

bios files with malware instead of bios updates will act this way.  These MUST be run as administrator or you will get access denied.


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cjonescpa
1 Copper

RE: OptiPlex 380 BIOS

After trying multiple times it finally updated?!

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7 Plutonium

RE: OptiPlex 380 BIOS

And be happy you didn't brick the motherboard!

Ron

   Forum Member since 2004
   I am not a Dell employee

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