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enbegmsoft
Bronze

Optiplex 3040 PCI express slots does not work

 I have a new optiplex 3040 and tried to plug a new logilink 2-port PCI-Express ethernet card to mainbord. But each PCIE slots does not work. From bios menu all of them are shown, but in windows10 does not appear.

(windows10 x64)

16 Replies
Community Manager
Community Manager

RE: Optiplex 3040 PCI express slots does not work

Hi enbegmsoft,

Thanks for posting.

The motherboard  has three black PCIe x1 slots. The PCIe slots should be fine, if your card is this one: http://dell.to/2h6XoAX, then it is not compatible with Windows 10.


Dell-Robert P
Social Media Support
#IWork4Dell
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enbegmsoft
Bronze

RE: Optiplex 3040 PCI express slots does not work

Hi,

Thanks for suggest. When I tried to it another windows 10 (Optiplex 3020) machine, it worked fine. Also in first PCI slot i tried another ethernet card and it works, but i pluged in third PCI Express slot, does not works.

some screenshots in atteached. tplink_slot1 works fine, but tplink_slot3 not works fine.

Best regards.

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Community Manager
Community Manager

RE: Optiplex 3040 PCI express slots does not work

Then there may be a problem with your motherboard. Please contact Tech Support to troubleshoot and resolve.  Thanks.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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enbegmsoft
Bronze

RE: Optiplex 3040 PCI express slots does not work

I have changed it new one. But my problem is still continue.

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speedstep
Diamond

RE: Optiplex 3040 PCI express slots does not work

PCI-E version 1.0 cards do not and will not work in PCI-E version 2.1 or 3.0 slots.

The slots speed is too fast and they do not downclock the slots to accomodate older cards.

 

The other issue is that 64 bit windows 10 requires WHQL certified drivers or they will not load.   Hardware that does not have a certificate in bios will also not load unless secure boot is turned off and legacy CSM is turned ON.


 



 



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Community Manager
Community Manager

RE: Optiplex 3040 PCI express slots does not work

Please continue working with Tech Support for a resolution.  Thanks.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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enbegmsoft
Bronze

RE: Optiplex 3040 PCI express slots does not work

Now, i can't use it?

speedstep
Diamond

RE: Optiplex 3040 PCI express slots does not work

Are you trying to use more than 1 card at a time?


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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enbegmsoft
Bronze

RE: Optiplex 3040 PCI express slots does not work

Yes, right. first one is onboard, second one TPlink 3468, tirdh and fourth are logilink 2-port PCI.

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