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March 25th, 2011 10:00

Optiplex 380 RAM Upgrade

I have a Dell Optiplex 380 (Full Desktop version) with 2GB DDR3 Ram.  I bought 2 x 4GB DDR3 Ram modules to upgrade.  When I put the ram in, the machine just beeps.  How can I resolve this?  Is it an issue of the speed of the ram or the voltage required?

 

Help!

6 Posts

February 23rd, 2012 07:00

Download latest Bios and flash it

6 Posts

February 23rd, 2012 07:00

Dell Optiplex can hold up to 8.0 GB RAM, but only 4.0 GB RAM recognized with 32-bit Windows.  The problem is with Bios.  Flash bios with latest version, it will accept new modules.  Hope this will help...

10 Elder

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46K Posts

July 8th, 2014 15:00

Please help :emotion-9:

Maybe Im stupid... I just tested 2x KVR13N9S6/2 that means 2GB DDR3 at 1333 and is still bipping.

The message is "Memory modules are detected, but a memory configuration or compatibility error has occurred."

I dont get it... what kind should I buy to make him work? :emotion-6:


 
LarryRash
 
Go to www.crucial.com and use either, their Advisor Tool, or Crucial's System Scanner, to find the memory that's certified to be compatible with your system.
 
Bev.

9 Legend

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33.3K Posts

March 25th, 2011 13:00

According to Crucial, 2GB per slot max, thus the 4GB will not work.  Crucial shows this as requiring 1.5 volt memory.  HERE is the Crucial Memory listing for the 380 "mini tower".   We recommend Crucial for non-Dell memory as it is guaranteed to work in Dell's.

2 Posts

March 25th, 2011 13:00

According to Dell's Optiplex site.  This system supports 8GB (2 Dimms) of DDR3.

 

See here:

Under Tech Specs.

1 Message

June 4th, 2012 03:00

it worked!!! I downloaded O380-AO6

5 Posts

April 9th, 2014 02:00

What modules did you use? I tried kingstox blue and all it did was beep.  I have the current BIOS flashed.

5 Posts

April 9th, 2014 13:00

Is that the only module?  I see from that page it can use DDR3 PC3-10600, or DDR3 PC3-12800.  And is it only limited to crucial?

6 Posts

April 9th, 2014 15:00

You can use any DDR3-10600 or 12800. Brand is not a concern.

5 Posts

July 6th, 2014 05:00

Flashed bios to A06

Put 2 x 4GB PC3 - 10600 CL9 240-pin DIMM Kingston

The computer just make bip :emotion-9:

Any suggestions?

6 Posts

July 6th, 2014 16:00

Please see the following link:

http://superuser.com/questions/459412/upgrading-ram-in-dell-optiplex-380

In Bios, uncheck the OS option.  Are the RAM in pair? Non-ECC?  Test one module in one slot at a time to be sure RAM modules and slots are working.

5 Posts

July 7th, 2014 03:00

Forgot...

Memory code KVR13N9S8/4 ... if somebody knows what that is :emotion-18:

5 Posts

July 7th, 2014 03:00

RAM is in pair. Tested one module in one slot and is biping.

Will try to uncheck the OS option.

With 2 x 1GB is working well but not enough for 64  WIN 7 ... I think I will sell 4GB and buy 2GB. The manual spec is 4GB maximum, maybe there are two different models.

2 Posts

July 7th, 2014 13:00

Good afternoon,

I'm having the same problem of incompatibility of memories for the Optiplex 380.

I'm using 32-bit processor ...

I would upgrade to 2GB combs on 92 machines.

which PN Kingston use?

PS: already used KVR13N9S8/2G KVR13N9S6/2G and unsuccessfully

I plan on using the following pn: KHX1600C9D3B1/4G

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