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generalmotus
1 Copper

Optiplex 745 Windows 7 problem

I'm trying to install Windows 7 32-bit on an Optiplex 745. The install runs, reboots, says it's finishing the installation, and then the screen loses input and goes blank, hard drive activity stops, and all the fans in the case seem start to climb in RPM/volume until I decide to pull the plug.

I've had a previous problem with this PC crashing, narrowed it down to the RAM and have installed fresh RAM. Windows XP 32-bit seems to install and work fine.

Any ideas? Help appreciated.

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15 Replies
7- Thorium

Re: Optiplex 745 Windows 7 problem

Make sure sata operation is in ATA mode.

If XP works then a BIOS update would be recommended.

Description Importance Version Released Supported OS Download
DELL,DSK PROG,BIOS,OPTI,745,,2.6.6
OptiPlex 745 System BIOS
Recommended 266 2/7/2012 BIOS

Is this an


OptiPlex 745

or


OptiPlex 745c

Description Importance Version Released Supported OS Download
Dell OptiPlex System BIOS, 1.2.2
Optiplex 745C 1.2.2 System BIOS
Optional 1.2.2 1/9/2008 BIOS

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generalmotus
1 Copper

Re: Optiplex 745 Windows 7 problem

Thanks for the reply. 🙂

It's the 745 Ultra Small Form Factor. I thought I had updated the BIOS to the latest version, using the driver list suggested by the service tag on Dell.co.uk. However, I appear to still be on 2.6.4, so I'll reinstall XP and install 2.6.6 to see if that works.

Can't find anything in the BIOS regarding SATA operation mode - only an option that mentions a mode for legacy products?

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7- Thorium

Re: Optiplex 745 Windows 7 problem

SATA Operation

(Normal default)

When this option is set to Normal, the SATA controller is configured for native mode AHCI.

The Legacy option provides compatibility with older operating systems ATA. SET THIS WAY.


Once setup in ATA Mode you can install the INTEL RST Drivers.

File name:
f6flpy-x64_11.2.0.1006.zip
Version:
11.2.0.1006
Date:
06/11/2012
Status:
Previously released
Size:
0.32 MB
Language:
English
Operating Systems:
Windows 7 (64-bit)*, Windows Vista 64*, Windows XP Professional x64 Edition*

File name:
f6flpy-x86_11.2.0.1006.zip
Version:
11.2.0.1006
Date:
06/11/2012
Status:
Previously released
Size:
0.28 MB
Language:
English
Operating Systems:
Windows 7 (32-bit)*, Windows Vista 32*, Windows XP Home Edition*, Windows XP Media Center Edition*, Windows XP Professional*

File name:
STOR_Win7_XP_11.2.0.1006.exe
Version:
11.2.0.1006
Date:
06/11/2012
Status:
Previously released
Size:
12.35 MB
Language:
English
Operating Systems:
Windows 7 (32-bit)*, Windows 7 (64-bit)*, Windows Vista 32*, Windows Vista 64*, Windows XP Home Edition*, Windows XP Media Center Edition*, Windows XP Professional x64 Edition*, Windows XP Professional*

 (txt)
 (htm)

Detailed Description

Purpose:

Installs the Intel® Rapid Storage Technology (RAID) driver version 11.2.0.1006 for Intel® Desktop Boards.

And run the Microsoft Fix.

After you use the BIOS setup of a Windows 7-based computer or a Windows Vista-based computer to change the Serial Advanced Technology Attachment (SATA) mode of the boot drive to use either the Advanced Host Controller Interface (AHCI) specification or redundant array of independent disks (RAID) features, you receive the following error message when the computer is restarted: 

STOP 0x0000007B INACCESSABLE_BOOT_DEVICE
http://support.microsoft.com/kb/922976
Fix this problem
Microsoft Fix it 50470



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generalmotus
1 Copper

Re: Optiplex 745 Windows 7 problem

Ah, brilliant. Not a very verbose BIOS. I'm half way through installing XP, will let you know how it goes. 🙂

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Bernard46
3 Argentium

Re: Optiplex 745 Windows 7 problem

It might be worth a quick look at this for an explanation of the different modes en.wikipedia.org/.../Advanced_Host_Controller_Interface

XPS 420, 8GB, Windows 7 Home Premium SP1 64 bit 

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7- Thorium

Re: Optiplex 745 Windows 7 problem

AHCI is supported out of the box on Windows Vista and newer versions of Windows.  However the drivers are buggy and therefore the F6 drivers exist if you want to install AHCI mode by default.  Personally I think its better to have both drivers installed so that if the CMOS is reset it will boot either mode.  The BLUE Screen is specifc to drivers not being installed.  The Version 11 RST drivers are dated 07 June 2012
release and therefore NOT Default drivers in XP/Vista/WIN7.  Windows 8 REMOVES Many supported Drivers for Older ICH5,6,7,8 systems.

This is also why WIN98 WINME WIN2000 WINXP are considered LEGACY.


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generalmotus
1 Copper

Re: Optiplex 745 Windows 7 problem

OK, so I installed XP 32-bit, which proceeded as normal. I then installed the BIOS update, successful to 2.6.6.

Then I entered the BIOS and set the SATA mode to "Legacy".

Finally I installed Windows 7 32-bit. Exactly the same behaviour as previously - screen goes blank and everything stops at exactly the same point in the installation.

Any more suggestions or is it time to skip the thing? 😞

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7- Thorium

Re: Optiplex 745 Windows 7 problem

If you have an 8 gig or larger USB Flash Drive.

You then F12 Boot from the USB Device with WIN7 and install from there.

Black Screen indicates DVDRW copy is not reading or crashing. emoticon.Surprise.title

Highly recommend installing WIN7 in ATA mode, then install INTEL RST Drivers, Then run the Microsoft Hotfix for AHCI.

STOP 0x0000007B INACCESSABLE_BOOT_DEVICE
http://support.microsoft.com/kb/922976
Fix this problem
Microsoft Fix it 50470

I would suggest installing XP then installing ISO recorder.

Release 2 of ISO Recorder V2 supports Windows XP SP2 and SP3 as well as Server 2003.

Download

Here is the current 32 bit build.

Here is the 64-bit build. See Release Log Item 4 below for more details.

Please send all feedback to Alex Feinman

Make an ISO of the WIN7 Disc.

Then using XP install the requirements for the WIN7 DVD Tool.

Windows 7 USB/DVD download tool - Microsoft Store

FOR WINDOWS XP USERS

The following applications must be installed prior to installing the tool:

  • Microsoft .NET Framework 2.0 must be installed. It can be downloaded here.
  • Microsoft Image Mastering API v2 must be installed. It can be downloaded here.

USING THE WINDOWS 7 USB/DVD DOWNLOAD TOOL

Before you run the Windows 7 USB/DVD Download Tool, make sure you have already purchased the Windows 7 ISO download from Microsoft Store and have downloaded the Windows 7 ISO file to your hard drive. If you have purchased Windows 7 but have not yet downloaded the ISO file, you can download the file from your Microsoft Store Account.

CAN I USE MY NEWLY CREATED USB DRIVE TO INSTALL WINDOWS 7 ON SOMEONE ELSE'S COMPUTER?

No. The Windows 7 ISO file on the USB flash drive is only intended to be used to install Windows 7 on the licensed user’s own computer.


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The forum is primarily user to user, with Dell employees moderating
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grinn206
1 Copper

Re: Optiplex 745 Windows 7 problem

SpeedStep!

You appear to be very well versed in these older Optiplex 620 & 745 Systems!  (You helped a few weeks ago on my question regarding the Pentium D & 620 machines!!).

New question/comment (somewhat related to this thread):

On the 620 & 745, which use ICH7 & ICH8 respectively *not* ICH7R or ICH8R -- well at least not the 620/745 that we obtained.

It appears that Intel Matrix Storage Technology / Intel Rapid Storage Technology are only applicable to the *R* variants; and indeed when trying to install IntelRST, the install does not succeed.

Is this what you have experienced as well?  That on 620/745 with ICH7/ICH8 (not ICH7R/ICH8R), IntelRST does not install and is not needed -- the Microsoft Windows 7x64 AHCI driver is sufficient?

I reviewed the "Intel ICH8 Family Data Sheet":

www.intel.com/.../intel-io-controller-hub-8-datasheet.pdf

On page 55, confirms that Intel Matrix Storage Technology is not applicable for the "ICH8 Base" -- which apparently are what my companies 620/745 systems are comprised of (are all 620/745 of the 'base variant'?)

Thoughts?  Simply ensure BIOS SATA mode is on "Normal" and just use the default Windows 7 AHCI drivers?

Thanks!!

Ed

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