Highlighted
DerSeppel
1 Copper

Re: Optiplex 760 freezing

Our optiplex 760 are freezing when the monitor switches into energy saving mode. They are equipped with a DVI-Slot-Extension card but also have an onboard DisplayPort.

When i use the DP with a DP to DVI-Adapter the freezing stops.

Before i tried this, i updated the BIOS to the newest version (A09 i think) and the Graphic card.

 

Maybe this is helpful  for some of you.

0 Kudos
George Miranda
1 Copper

Re: Optiplex 760 freezing

Issue Fixed

I had 8 Dell Optiplex 760 running Windows XP with Symantec EP in a network domain environment, that would freeze up randomly. I read through several forums and threads. The only thing the stopped the freezing was updating the drivers to the latest version. Go to the dell support website (www.dell.com/.../optiplex-760) and download and install the following updates (verify the release date to make sure you are downloading the latest driver):

BIOS (latest version A15)

INTEL CHIPSET

HECI CHIPSET

AMT SOL/ LMS CHIPSET

VIDEO

This has permanently fixed the freezing issue for me. You may also want to check device manager to verify that you are not missing any drivers.