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2 Bronze

Ordered Inspiron 580 i5-750 in the order screen it says Inspiron 580S

Could someone help me? I went through the main page and ordered a Inspiron 580 with i5-750 CPU and 22" monitor yesterday and in the order status it says this

Quantity Item Number Description Unit Price
1 224-7547 Inspiron 580S $768.00
1 317-3206 Inspiron 580, Intel Core i5-750 processor(8MB Cache, 2.66GHz) $0.00
1 317-3212 4GB DDR3 SDRAM AT 1066MHz-4X1GB $0.00
1 330-3620 Dell USB Entry Keyboard $0.00
1 320-8744 DIS,FPL,22,ST2210,DAO,RTL $0.00
1 320-8828 512MB NVIDIA GeForce G310 $0.00
1 342-0302 320GB Serial ATA 2 Hard Drive 7200 RPM $0.00

 

 

Does anyone know whats going on? I ordered the 580 not the 580S why does it say 580S?

 

I dont think the 580S comes with the i5-750 so why would it say this? should I cancel my order or just wait and see what I get?

 

I want the larger case of the 580 because of future upgrades etc.

 

Please help me asap thank you

 

PS: I tried customer service they are all clueless and just wasted my time

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2 Replies
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9 Rhodium

Re: Ordered Inspiron 580 i5-750 in the order screen it says Inspiron 580S

Zhenya12

Sorry to hear about the problem, but you need to contact Dell directly about it, the forum is basically user to user and not user to Dell.

Bev.

Ps. Personally if there's any doubt about configuration of the order, I would cancel and reorder.

 


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Community Manager
Community Manager

Re: Ordered Inspiron 580 i5-750 in the order screen it says Inspiron 580S

Zhenya12,

I need some information to investigate this. Send me the following in a private conversation (Click my name, click Send a Message) -
Name:
Email Address:
Shipping address:
Phone number:
Order number:
Reason: ordered an Inspiron 580, online order status shows an Inspiron 580S

 



 

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