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PC booting problem
When I turn on my Dimension 8400, before anything else happens I get the following message; "R432XT P/N 113-A31903-102-Rev09-16P BR#7907 A12 DDR3 bios P4Rel9.0.1". Any assistance on what i would need to do at this point would be very helpful.
Thanks.
kbrisbois
4 Posts
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January 13th, 2010 06:00
The message just sits there. It's the first thing to appear when I turn on the PC.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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January 13th, 2010 06:00
Does the message appear and sit there or does it appear and go away allowing windows to start?
kbrisbois
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January 13th, 2010 08:00
It appears that the message is the bios for the video card.
GPU Device Id: 0x1002 0x5D57
R423XT P/N 113-A31903-102-Rev09-16P BR#7907 A12 DDR3 bios P4Rel9.0.1
(C) 1988-2003, ATI Technologies Inc.
ATOMBIOSBK-ATI VER009.001.002.002
13A31903.102
What would cause the bios to be displayed how can one go about remedying the problem.
Thanks again.
Thereal-dbk4297
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January 13th, 2010 09:00
Hello,
It seems that there is a problem with your video card and it prevents the boot process from continuing.
You might want to try reseating the video card. If that fails and you also have integrated video, remove the card and try to enter the BIOS.
You may need to have the video card replaced.
shesagordie
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January 13th, 2010 12:00
kbrisbois
Try installing a different PCI Express x16 video card, the Dimension 8400 does not have Integrated Graphics.
Bev.
kbrisbois
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January 14th, 2010 05:00
I tried a different video card and was able to get the PC to boot, but when I tried to reboot after that, it got hung up on the video card bios screen again. I've tried different things and noticed that the PC will boot correctly if there was a hardware change prior to starting. On occasion it would allow a second rebooting, but ultimately always hangs at displaying the video card bios screen.
Thanks.