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MarcPerlman
1 Nickel

PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

I wish I found this forum long ago! I sure hope you can help me... I am running Windows XP and use a Gateway VX1120 monitor. About a year ago or even longer, I made the mistake of installing some Windows "critical" updates, and ever since then my monitor has random colored horizontal bars that pop up in vertical rows. Most often this happens when playing video files. When I right click and refresh the screen, they seem to go away for a second, but then they reappear. It seems to be an issue regarding graphics or video I think. Another time when they pop up all over is when I open GoogleEarth. The Dell tech support people can't seem to help, and they always end with the typical "You need to format the hard drive". I tried installing new drivers, though I am essentially computer illiterate, so I don't know if I even used the right ones. Dell listed 17 video divers when I entered my service tag. If anyone can help me I would appreciate it so much!! My e-mail is <ADMIN NOTE : Email Id removed per Privacy policy> Thank you again!!

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12 Replies
Davet50
5 Iridium

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

When was the last time you updated your video driver?  

Post back with your computer model the version of windows you are running and if possible the video card in your system

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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MarcPerlman
1 Nickel

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

My computer is an XPS Dimension 410 that I bought in 10-2006. I am running Windows XP, but it is possible that it is XP SP1 or XP SP2. It was what Dell sent me, and I only updated it through Windows the one time and then got this problem. I am sorry, but I am not computer-literate enough to know how to find out what video card I have. When I searched through Device Manager for anything related to the monitor, all I found was that the monitor is a Gateway VX1120 on NVidia GeForce7300LE. I hope this can help you help me!

I tried to update the driver this morning, but Dell gives a list of 17 drivers and I don't know what I need. I downloaded the two that were marked as urgent and I believe I installed those successfully. I double-clicked the downloaded file and it seemed to install, though it did not correct the problem.

Thanks so much!

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Davet50
5 Iridium

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

Please edit your post to remove your service tag as that is a security issue. OK so you have a fairly old video card and ti may just be going.  

HERE is the latest driver for the card. 

Now here is how you should try to updated the driver.

Download and install Driver sweeper. But do not run it.

Save the Nvidia driver to your desktop to find it easily.

open the Add/remove from Control Panel and uninstall the Nvidia graphics driver.

The system will ask you to reboot. Go ahead but boot into Safe Mode. Tap the F8 key when you see the Dell splash screen and select the Safe mode option.

Once the computer has booted into safe mode Run Driver Sweeper. Select the option to clean the Nvidia GRAPHICS driver and nothing else. Be careful that is the only Nvidia option you select.

Once you have run the Driver Sweeper go ahead and reboot the computer back into normal windows. Once at the desktop run the Nvidia driver.

If after doing all this you are still experiencing the same issues you might want to think about getting a new video card.

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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MarcPerlman
1 Nickel

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

I am so excited to try this, and regardless if it works or not, I cannot thank you enough!! One problem...I downloaded the driver fine, but the driver sweeper does not download. Instead, it says that it is discontinued and therefore the download links do not work. Should I try and find this program elsewhere?

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Davet50
5 Iridium

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

try HERE

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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MarcPerlman
1 Nickel

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

Great! Ok, now I installed the driver sweeper and am ready to proceed. My last question (I hope) is that in the list of programs to add/remove, it shows Nvidia Drivers. It does not specify a "Graphics" driver. Do I want to uninstall the Nvidia drivers? If not, how do I find only the Graphics driver?

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Davet50
5 Iridium

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

yes the nvidia drivers are the ones you want to uninstall

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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MarcPerlman
1 Nickel

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

Hi,

Well, after all that it didn't work. I uninstalled the nvidia drivers and then when I went into safe mode to run the sweeper, I got a pop up that said "Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. The specified registry key does not exist." So, I clicked on Continue and it seemed to run ok. It was still running this morning, ten hours later. There was no way to see if it was working, as there is no progress bar or anything. So, I assumed after 10 hours I got whatever out of it I could. I closed it and restarted the computer and installed the new driver. Upon rebooting it made all of the icons very tiny on the desktop and there were dozens of horizontal dash mark lines on the desktop. I had to use system restore to put me back to where it was. So, I still have the problem, but I still don't think it is a video card problem because it seems to be so random. I am really still hoping to find a solution. Did I do anything wrong? Do you have any other suggestions?  I am sorry to ask so much and be a pest, but quite frankly no one else has even had a clue about this issue.

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Kelbear1
4 Tellurium

Re: PLEASE HELP! Rectangular blue and yellow bars appear randomly on my monitor, especially when playing video!

Driver Sweeper should only take a few seconds to run not 10 hours.  Apparently, it is not running correctly or you have other system issues going on here.  You can skip Driver Sweeper and just uninstall the Nvidia Driver from your add/remove programs.  Do you run an Anti-Virus program?  Nvidia recommends temporarily shutting down your Anti-Virus program before installing their driver so there is no conflict and it installs correctly.   I would uninstall this driver again and re-install a different one like this one HERE.   The newer 200 series drivers can cause issues on some older systems with older video cards.   It is important to install all Windows critical updates.   If you are still running XP, you should really have SP3 installed.  For me, I don't recall ever having any problems after these updates.  Do you do the normal computer maintenance on a regular basis?  Have you ever taken out your 7300 LE video card and cleaned the dust off with a can of compressed air and re-seated the card?  Check your monitor cable also to make sure it is securely connected on both ends and working.  

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