1 Copper

Password Authentication Problem

I have a DELL Latitude D820.  I will not allow me to enter the BIOS Set-Up unless I can provide a System or Administrator password.  Stated below is the error message displayed on my Desktop when I turn-on the power.  It display this message for about 2 minates and then it shuts – off  automatically.  Dose anyone have a solution to this problem?


error message display:


This computer system 5328HB1- 595B , is protected by a password authentication system.  You cannot access the data on this computer without the correct password.


Please type in the system or administrator password and press < Enter >.

0 Kudos
1 Reply
8 Krypton

Re: Password Authentication Problem


If the password has been lost, then the only way to get it remedied, is to call Dell, pay a service charge and prove ownership to obtain an override password.

Also, the best section to post this in, would be the Laptop forum HERE, this is for Desktop Hardware.



If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

0 Kudos