gideon52
1 Nickel

Patch Kb2965788 error 80070308 and general startup nightmares

Last week after some Windows updates, my system would no longer start up properly.

 

Upon startup the desktop would load, and all would look fine, but in fact the system was

frozen and would not respond to any action (even ctrl-alt-del). I was able to restore to a point

before the update and everything worked fine, and each day when I started up I would have to restore

once more to that point or the system would simply hang on startup.

 

Figuring the only sure fire way to fix the problem would be a restore to factory settings, I did

so and now am faced with the exact same problem. I have managed to install updates and some

crucial software I need for work (along with Norton for security). But I am again forced each time

I restart Windows to reload a working restore point.

 

I did notice an error in windows update, the following patch:

 

Security Update for Windows 7 for x64-based Systems (KB2965788)

 

failed to install and is no longer even listed in available patches, like Update just gave up on it

(the fail listing has the error #Code 80070308 on it if that helps).

 

 I am stumped on this one! Any help other than "try to factory reinstall again and hope for

the best" would be greatly appreciated!

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4 Replies
RoHe
6 Indium

RE: Patch Kb2965788 error 80070308 and general startup nightmares

Try running the Windows Update Troubleshooter for Windows 7..

Ron

   Forum Member since 2004
   I am not a Dell employee

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gideon52
1 Nickel

RE: Patch Kb2965788 error 80070308 and general startup nightmares

Ok, ran it and it came back with this report:

 

service registration is missing or corrupt                                           NOT FIXED  

Windows Update error 0x80070057 (2015-12-21-T-01_53_22A)    NOT FIXED

PROBLEMS INSTALLING RECENT UPDATES                                FIXED

PROBLEMS INSTALLING RECENT UPDATES                                 FIXED

PROBLEMS INSTALLING RECENT UPDATES                                   FIXED

 

Aside from resetting my Windows Update to not knowing when it had last searched

for updates, had no effect on my system or the problems I'm having.

 

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RoHe
6 Indium

RE: Patch Kb2965788 error 80070308 and general startup nightmares

Now run the Fix it for Win 7...

Ron

   Forum Member since 2004
   I am not a Dell employee

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gideon52
1 Nickel

RE: Patch Kb2965788 error 80070308 and general startup nightmares

that's the same program you suggested I use before

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