I'm Uk based and used the email option when trying to get to live chat.
I had my answer in a matter of days and am currently awaiting the disk now.
Hope this helps you.
They said they send the Disc out but to a wrong address 😞
Well i guess that the other address must think that Dell realyy care about them, sending them a free disk lol
Alienware Area 51 ALX
Chris got me the disk when I PM'd him, was in my hands in two days, almost the same amount of time I spent on the phone between tech support and sales - each told me that they had never heard of such a thing. When I quoted the Dell policy number, the supervisor told me that only applied in Canada, Who Knew???
Thanks again Chris for cutting through the red tape.
Well I'am in the U.K and called support and got a nice asian man who I could not understand so I have been sent the driver disk which came with my xps420 which I got in August
I have called again today and was told I could not have it!