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December 14th, 2017 08:00

Raid1 Data VD not accessible in Windows - Precision T7600 h310 Win10 x64

Configuration:

T7600 - Win10 x64

Dual Xenon E5-2630

16GB RAM (4x 4GB)

h310 raid controller

Boot Drive: Samsung 850 EVO 250GB SSD

Data Drives (raid 1): (2) WD Velociraptor 500GB 10K WD5000HHTZ

Issue:


The data raid (VD) does not show up in Windows under "My Computer".  Drives are recognized by the h310 controller and are online but in the BIOS config it says there is 0GB free capacity, the operation says "none", and there are dashes next to the physical disks.

I have done both a fast and full initialization with no change.

This is a newly setup machine. Boot disk is configured "non-raid". There are no issues with boot or Windows 10 loading.

I followed these Dell instructions for the raid setup.

8 Wizard

 • 

47K Posts

December 19th, 2017 08:00

The Virtual Container must be BIOS Formatted BEFORE OS will go on.

https://www.dell.com/support/article/us/en/19/sln132460

 

  1. Press CTRL+N until the VD Mgmt screen appears.
  2. The list of drives in the Ready state should appear as Unconfigured Physical Disks.
  3. Use your Up and Down arrow keys to select the PERC H310 Adapter.
  4. Press F2 and select Create New VD.
  5. With the RAID level highlighted, press Enter.
  6. To select the physical disks to be included in the RAID, press the Spacebar.
  7. Adjust the VD Size, VD Name, and Advanced settings, if desired.
  8. With the OK button selected, press Enter.
  9. When the warning message appears, select OK and press Enter.
  10. The VD Mgmt screen should now show the newly created virtual disk and associated physical disks as part of a Disk Group.
  11. For each newly created virtual disc, press F2, select Fast Initialization, and then press Enter.
  12. When the warning message appears, select Yes and press Enter.
  13. When the initialization is complete, press Enter.
  14. Press Esc to exit the BIOS Configuration Utility.

 

F6 Mass Storage Drivers are NOT Native to windows.

PERC H310 H710
PCI\VEN_1000&DEV_0073&SUBSYS_1F781028
PCI\VEN_1000&DEV_005B&SUBSYS_1F771028
PCI\VEN_1000&DEV_0073&SUBSYS_1F781028
PCI\VEN_1000&DEV_005B&SUBSYS_1F771028


Windows 7 or 8 or 10 will NOT see ANY drives without the Browse for driver on Floppy or USB flash drive.

https://downloads.dell.com/FOLDER01382792M/2/DRVR_SAS_Dell_PERC8_Win7_X64_A01_setup-0TM0H_ZPE.exe

 

Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files to be placed on USB FLASH.

 

Precision: RAID Setup (pre-install Drivers

T3600: Windows 7(64 bit)  & Windows 7(32 bit)

T5600: Windows 7(64 bit)  & Windows 7(32 bit)

T7600: Windows 7(64 bit)  & Windows 7(32 bit)

 

December 19th, 2017 10:00

SpeedStep, thank you for the reply and I appreciate your other posts on this topic.

In this case, I have already installed  Win10 on an SSD drive (non-raid) then installed the (2) 500GB Raid-1 drives. Do I need to go back and reinstall the OS and setup the raid-1 at the same time? I loaded the raid drivers to the OS SSD drive during Win10 install but I am still not able to use the 500GB drives.

8 Wizard

 • 

47K Posts

December 20th, 2017 03:00

You cant use in Raid and non raid simultaneously.  Changing Means New container, reformat, reinstall.  This is a SAS controller.  You cannot mix SAS and Sata Drives.

http://www.hgst.com/products/solid-state-solutions/ultrastar-ss300

 

December 21st, 2017 05:00

I currently have the system configured with both a non-raid OS drive and a raid array. It sounds like this is my issue. I'll go ahead and reformat and place my OS drive into a raid 0 and hopefully that will get my raid 1 active.

All drives are SATA but from the research I did the h310 supports SATA/SAS/SSD.

8 Wizard

 • 

47K Posts

December 21st, 2017 09:00

Mixing sas and sata on the same bus is an issue.

This is a physical visible difference.

There are both SAS and SATA SSD's as well as hard drives.


December 22nd, 2017 16:00

I reformatted set my OS drive to raid 0 and my data drives to raid 1 and it worked.

For the archives, the other piece I was missing was initializing the raid 1 VD in windows disk manager.

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