Highlighted
ecomajor66
1 Nickel

Reboot and select proper boot device or insert boot media in selected

I have a dell XPS 8500 running Windows 8.1

I changed the boot settings in bios in order to try to get my pc to boot to my recovery dvd.  However, now every time the pc boots up I cant get my pc back into the bios screen so that I can change it to boot from my hard drive again.

I tried creating a botable memory stick as well and it did not recognize it at boot time.  I tried pressing F12 and every other F button to get my pc to goto bios but no luck.  Please help me.  

thanks

8 Replies

RE: Reboot and select proper boot device or insert boot media in selected

Hi,

Thank you for reaching us.

You may a couple of steps to get the working properly.

  • Enter BIOS, Go to "Boot" Tab , Ensure the boot mode is set to "UEFI" and secure boot is "Enabled"
  • In the same screen, You can see list of boot devices. Use the mouse and keyboard to bring "Internal HDD device" to 1st boot device.

Once that's done, Please press F10, then select "Yes" .

Computer should be rebooted normally.

Let us know incase you need any further assistance

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

0 Kudos
ecomajor66
1 Nickel

RE: Reboot and select proper boot device or insert boot media in selected

Thanks,  i switched keyboards and then i held down f12 and was finally able to access the bios.  My next question is how do i get the pc to boot from my recovery disk.   I don't see the dvd drive listed  as a boot option.

0 Kudos

RE: Reboot and select proper boot device or insert boot media in selected

Hi,

In the F12 menu, You have two sub categories.

  • UEFI
  • Legacy

There are some options listed under both these categories, Do you see the DVD listed in any of these?

And if you are able to boot into Windows, Can you check if the DVD drive is detected in "Computer"

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

0 Kudos
ecomajor66
1 Nickel

RE: Reboot and select proper boot device or insert boot media in selected

The dvd drive is accessible from windows but i don't see it listed in the bios.  I have read that their is some sort of trick to get the dvd in the bios in the newer versions but i  can't figure it out

0 Kudos

RE: Reboot and select proper boot device or insert boot media in selected

Hi,


Try these steps


Enter BIOS

Go to BOOT TAB

Press enter on Add boot option

Next Screen type "ODD" in first Box

Press TAB insert Efi\boot\bootx64.efi in third row.

Press Tab select yes and then enter .

 Press F10 to save and exit.

Go to F12 menu select ODD and continue with the OSRI.

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

0 Kudos
ecomajor66
1 Nickel

RE: Reboot and select proper boot device or insert boot media in selected

There is no such option to add another boot option.

0 Kudos
ecomajor66
1 Nickel

RE: Reboot and select proper boot device or insert boot media in selected

Furthermore, the dell windows 8 recovery media disc that I was provided only contain 60MB of data so Im not sure how that can contain the entire window 8 operating system.

0 Kudos

RE: Reboot and select proper boot device or insert boot media in selected

Hi,

I doubt that's the right recovery media, 60MB is not the right size, Either the disc is corrupt or you got the wrong one.

Please send a private message with the computer's service tag, I shall check the case records and let you know how do we proceed further.

To send a private message, click on my name and click start conversation. Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

0 Kudos