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Sirpent0r
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(Redirected) Alienware Area 51 R2 - video card died - can I get a replacement?

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Hi,

Curious if I have any recourse here. Last weekend I woke up to my PC beeping at a black screen. 6 beeps in a row during post, then nothing. Beep codes indicate a video failure. I pull out the Nvidia GTX980 card and replaced it with another I had. PC boots fine and video works. I try reseating the Nvidia card in different slots, checking cables and alignment, still 6 beeps and no video.

I bought the system back in March 2015 and the warranty expired last month on 4/1. Of course 😞

Am i out of luck? This is an expensive problem to have happen after only 1 year.

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8 Krypton

RE: Alienware Area 51 R2 - video card died - can I get a replacement?

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As you have no warranty in effect, then you are 'out of luck' regards to Dell supplying a free replacement graphics card.

Also, for more information, best to post this in the Alienware Owners Club Forum, here:

http://en.community.dell.com/owners-club/alienware/default.aspx

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

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8 Krypton

RE: Alienware Area 51 R2 - video card died - can I get a replacement?

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As you have no warranty in effect, then you are 'out of luck' regards to Dell supplying a free replacement graphics card.

Also, for more information, best to post this in the Alienware Owners Club Forum, here:

http://en.community.dell.com/owners-club/alienware/default.aspx

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

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