Eischman
1 Nickel

Reformat Dell XPS420

Hi, I just bought Win 8.1 and want to wipe everything off my XPS and start fresh, I have saved all my documents , music, videos, photos, and stuff to my external hard drive.

 How do I go about this and will I need to go online and download other things that make the PC run like Adobe flash player and other software??

 Any suggestions?

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4 Replies
Moderator
Moderator

RE: Reformat Dell XPS420

Hi Eischman,

Dell XPS 420 has not been tested for Windows 8 or 8.1 operating system. Therefore you will not find Windows 8.1 drivers for it. However you can run the Windows 8 upgrade assistant. You can run Windows 8 upgrade assistant’ from the link below and check if the system is compatible with Windows 8.

http://dell.to/RNOEj7

Also, you may try installing the vista drivers in compatibility mode.

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speedstep
6 Thallium

RE: Reformat Dell XPS420

The XPS 420 may not work with 64 bit Windows 8.1  but absolutely will with 32 bit windows 8.1

(When WIN8 drivers are not available you use Vista or 7 drivers)

Flash is included with the windows 8 browser.  Java and other software like firefox only work with the Desktop.I highly recommend classic shell via sourceforge.One should only go to the source for these.

http://sourceforge.net/projects/classicshell/

 

http://www.piriform.com/ccleaner/download/standard

 https://www.mozilla.org/en-US/firefox/organizations/all/

24.5.0esr is the current version

http://windowsupdate.microsoft.com/

http://get.adobe.com/flashplayer/

Current version is 13.0.0.206

http://java.com/en/download/manual.jsp

Current Version 7 Update 55

 

Audio - Application

Description Version Supported OS Download
Creative Labs Sound Blaster X-Fi XtremeGamer, v.RC2.0, WebA01-00
Creative Labs Sound Blaster X-Fi XtremeGamer Update
RC2.0 Windows XP
Windows Vista 32-bit
Windows Vista 64-bit
Windows XP x64

Audio - Driver

Description Supported OS Download
Creative Labs Sound Blaster X-Fi XtremeGamer, v.RC2.0 , Web A02
Latest Creative Sound Blaster X-Fi web post driver ( 31 March 2008)
Windows XP
Windows Vista 32-bit
Windows Vista 64-bit
Windows XP x64
SIGMATEL STAC 92XX C-Major HD Audio, v.6.10.0.5511, A04
Sigmatel STAC92XX C-Major HD Audio Driver
Windows Vista 32-bit
Windows Vista 64-bit

 


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Eischman
1 Nickel

RE: Reformat Dell XPS420

Im starting to think this was a bad idea, after running the upgrade assist, one item that was not compatable (one of many) was the bluetooth software, so my keyboard and mouse will not work?

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speedstep
6 Thallium

RE: Reformat Dell XPS420

Generic USB Bluetooth adapters are $20

Buy a new Drive And Install on that you can always swap back.

If you dont go online and activate you can test all the hardware offline and decide if you want to use on that machine or not.

http://www.microcenter.com/product/387794/Bluetooth_40_USB_Micro_Adapter

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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