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Whathecode
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Slow Dell customer support: how to get (actual) Dell support?

After having been in touch with Dell support for nearly three months, I decided to recount my experiences here, mainly to provide insights for future Dell customers as to what their rights are, and to provide tips on how to effectively contact tech support.

I hope this guide can be of use for people struggling with their purchase as much as I did (and in fact, continue to).

Anyone having further insight to improve this article is welcome to leave notes here, and I will try to incorporate them in an update if deemed relevant.

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