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Tekaham
1 Nickel

Speakers and headphone not working

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Have  Optiplex 3020 MT service tag

<Service tag removed>

and getting message

QUOTE

Audyssey

This device is not supported

 Realtek HD Audio Manager

UNQUOTE

Internal speaker working OK but headphones and external speakers not working

Dell manual says Intel Realtek ALC3220 High Defination Audio is installed

Driver updated by windows device manager to

Real Semiconductor

22/09/15

version 6.0.1.6086

All help welcomed

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1 Solution

Accepted Solutions
speedstep
6 Thallium

RE: Speakers and headphone not working

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Ship date: June 16, 2015 Country: United Kingdom

OptiPlex 3020

Audio_Driver_4GGVY_WN32_6.0.1.6068_A10.EXE

https://downloads.dell.com/FOLDER02949160M/1/Audio_Driver_4GGVY_WN32_6.0.1.6068_A10.EXE

 


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2 Replies
speedstep
6 Thallium

RE: Speakers and headphone not working

Jump to solution

Ship date: June 16, 2015 Country: United Kingdom

OptiPlex 3020

Audio_Driver_4GGVY_WN32_6.0.1.6068_A10.EXE

https://downloads.dell.com/FOLDER02949160M/1/Audio_Driver_4GGVY_WN32_6.0.1.6068_A10.EXE

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

Tekaham
1 Nickel

RE: Speakers and headphone not working

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thanks Speedstep - this worked great

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