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Last reply by 08-05-2016 Unsolved
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2 Bronze
2 Bronze
32937

Stuck on power save mode

My dell monitor won't come on, it's blank and when you press any of the monitor buttons it says, "in power safe mode press any key on keyboard or move mouse". I have tried pressing every keyboard button and monitor button and it doesn't get out of Power Save Mode.

How do i get it out of power save mode?

Thanks

Replies (2)
5 Tungsten
30114

Hi mARK_GONZALEZ01

Thanks for writing to us. When did the issue start?

Was there any hardware or software change done recently? Please try another monitor or this monitor on another machine if possible.

Disconnect all the peripherals including keyboard mouse, monitor power cable, and hold down the power button for 10 sec.

Then put back all the cables and try to power on again.

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
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5 Tungsten
30114

Hi , We are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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