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Sysprep - keyboard and mouse will absolutely NOT work
I'm not new to sysprep, but a recent run-in with this tool for imaging computers has left me extremely frustrated.
I have prepared an image, sysprep'd the machine, and added all the drivers to a folder on the local drive - updating the "devicePath" registry entry. Sysprep is set to use minisetup and skip the welcome screen.
Everything works fine when deploying this image to our Dell Optiplex 745s, 755s, and 760s, but when I deploy it to a Optiplex 620, the keyboard and optical mouse do not work, no matter what. It doesn't matter what USB ports they are plugged in to, or even if I unplug and plug them back in when sysprep stops to name the computer. I don't have ANY input capabilities. The light on the mouse doesn't even come on.
Can anyone shed some light on why this could be happening?
Below is a copy of my sysprep file:
;SetupMgrTag
[Unattended]
OEMSkipEula=Yes
OEMPreinstall=Yes
DriverSigningPolicy=Ignore
UpdateInstalledDrivers=Yes
UpdateServerProfileDirectory=1
[GuiUnattended]
AdminPassword="xxxxxxxxxx"
EncryptedAdminPassword=NO
OEMSkipRegional=1
TimeZone=20
OEMSkipWelcome=1
AutoLogon=No
AutoLogonCount=0
[UserData]
ProductKey=xxxxxxxxxx
FullName="xxxxxxxxxx"
OrgName="xxxxxxxxxx"
ComputerName=
[Display]
BitsPerPel=32
Xresolution=1280
YResolution=1024
Vrefresh=60
[SetupMgr]
DistFolder=C:\sysprep\i386
DistShare=windist
[GuiRunOnce]
Command0=c:\windows\system32\cleanup\cleanup.bat
[Identification]
JoinDomain=xxxxxxxxxx
DomainAdmin=xxxxxxxxxx"
DomainAdminPassword=xxxxxxxxxx"
MachineObjectOU = "OU = Client Machines,DC = xxxxxxxxxx",DC = xxx"
[Networking]
InstallDefaultComponents=Yes
[SysprepMassStorage]
*PNP0F03="%windir%\INF\MSMouse.inf"
*PNP0F0B="%windir%\INF\MSMouse.inf"
*PNP0F0E="%windir%\INF\MSMouse.inf"
*PNP0F12="%windir%\INF\MSMouse.inf"
*PNP0F13="%windir%\INF\MSMouse.inf"
*PNP0300="%windir%\INF\keyboard.inf"
*PNP0301="%windir%\INF\keyboard.inf"
*PNP0302="%windir%\INF\keyboard.inf"
*PNP0303="%windir%\INF\keyboard.inf"
*PNP030b="%windir%\INF\keyboard.inf"
*PNP0343="%windir%\INF\keyboard.inf"
*PNP0344="%windir%\INF\keyboard.inf"
*PNP0345="%windir%\INF\keyboard.inf"
krjenne
1 Message
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March 30th, 2015 00:00
Did you find a solution to this issue? sysprep windows 7 windows 7 sysprep how to sysprep windows 7 sysprep
WinOutreach2
4 Posts
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April 7th, 2015 19:00
I see mouse and keyboard drivers in the list you provided, but I don’t see any mention of USB drivers. I would connect another USB device (USB stick, external hard drive, etc.) to determine if the USB chipset drivers are being installed properly.
Your answer file is in a format that I am unfamiliar with. It is possible that with all of those input drivers specified you are forcing installation of an unsupported driver over a proper driver. It is often best to go with a minimal driver configuration, installing only those drivers needed by a specific model to function and allowing the built in drivers to provide functionality to the rest. Input drivers are a great example of that.
Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet
RoHe
10 Elder
10 Elder
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43.6K Posts
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April 8th, 2015 18:00
Why are you all posting in a thread from 2009?
Better to start a new thread and be sure to include exact PC model and version of Windows.