I just got a 2nd hand T3600, and installed Win 10 on it.
I left it running and it should have gone to sleep mode, but instead it crashed. I found the following error in the event log:
Idle power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Source: Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)
Event ID: 34
I have the latest BIOS A14 (I think)
How can I find more information about this. Is the CPU failing? I have a warranty on the machine with the reseller.
CPU = Xeon E5-1650
Did you install all the Win 10 drivers after loading Win 10, starting with the Power Manager followed by
chipset drivers, etc?
Forum Member since 2004
I'm not a Dell employee
Hi, I did go to the page and used the 'guide me' option. That did install some drivers and the latest version of the BIOS.
I found a folder called 'Documents\Dell Downloads\' with 2 folders (names are guids/uuids)
In the first one:
In the second one:
So the storage controller driver seems to be failing to install.
I now installed the Dell Command app and ran a check. That also reports that 'The system is up-to-date'
I also have another issue: when I boot the machine it often does not find my keyboard (old PS2 connector keyboard). After boot and initial Dell logo, I get a brief message 'Alert, keyboard not found' or alike. There is more text (to press some Fx keys) but it goes away so fast I haven't been able to read the text.