T7400 Memory Riser Card POWER CABLE part numbers - JF806 & JF807

You might try contacting Dell Spare Parts. Have the Service Tag(s) handy...

Mon–Fri 7 a.m.–9 p.m. Central Time
Sat & Sun 8 a.m.–6 p.m. Central Time
1-800-357-3355

Thanks Ron,

Unfortunately I did. That was the very first thing I did. When I spoke to Dell Spare Parts the gentleman on the phone said "To be frank this is a technical support question. I have no idea what the part numbers are which you are looking for." 

So then he dumped me back into the queue telling me I was being transferred to "technical support". After 20 minutes on hold I realized that he had transferred me into the Inspiration technical support queue. They were unable (or unwilling) to give me a direct phone number for the Precision Workstation group - but he said he was going to transferred me to the Precision Workstation group... after another 15 minutes of waiting on hold I ended up in the Optiplex tech support group... When that person tried to transfer me over to the Precision Workstation group the call dropped and I was hung up on (I think accidentally). 

I called back and started over asking specifically for the Precision Workstation technical support group and after another 45 minutes I got to someone in the right place. He asked me for the service tag number so I provided it to him also letting him know that the machine was old, out of warranty, and did not initially come from Dell with the memory riser cards, etc. He looked up the machine and confirmed that --and then said to me that he had no idea, all he could do is verify that JF806 and JF807 were listed as parts for the Precision T7400 Workstation and that they were out of stock --but that I'd have to talk to Dell Spare Parts for anything else. 

I asked him where I could get the part number for the power cables I needed and he stated that Dell Spare Parts would have it. So I hung up because I had already wasted two hours of my life that day. 

The power cables that I have were made by a third party company (in the UK) and one of the metal clips where the wire attaches pulled out. I just need to purchase two new power cables or at least know the correct part numbers to try to purchase from Dell or search for on eBay. 

Sorry to hear they weren't very helpful.

If your company has  an account rep and/or technical support rep, you might want to contact them directly...

Hi speedstep, you seem to know your stuff so I would like to pose a question.

I have been given a T7400 that initially did not work. The memory fitted is 16GB @ 8x2GB. The problem was that the memory was in the wrong sequence and now it runs a treat. I was also given 32GB of memory 8X4GB. Could I fit all of these into the computer using a riser or two and if yes how and which slots would I put them into. Also would I have to remove the fan that covers the memory slots?

I hope that this is not an inconvenience but I am enjoying fixing this up to use as my own PC, rather than works.

Thank you in advance and regards

Ginge880.

When all else fails, read the manual. :emotion-4:

Info about installing RAM and risers starts on page 172. You're going to have to install pairs matched in size, rank, and organization. Risers can only be installed in certain slots on the motherboard.

"Riser cards are connected together in sets of two. Do not attempt to disconnect the memory riser cards from each other. Each memory riser card is numbered in the upper left hand corner. These numbers indicate which DIMM slot on the system board each riser card must be inserted into..."

Precisionjjs,

I know this is a very old thread, but I need 6 CR388 cables and they're in short supply around here (UK). Do you happen to have the contact of the guy who makes them? That would come handy.

Cheers,

Marco

Can't believe I missed this auction. Do you guys know of any other place selling them?