acharbonneau
Phosphor

Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

Hi

We did a number of updates on our Dell 530 Inspiron desktop.  The computer runs very well, although it will not stay asleep.  After the updates, we noticed the Device Manager indicated that the Teredo Tunneling Pseudo-Interface had a Code(10).  I followed all of the recommended reinstall driver recommendations, used Microsoft "Fix It,"  tried Device Manager/Action/Add Legacy Hardware to no avail.  Now, under network adapters I now have the following: (1) Intel(R)82562V-2 10/100 (2) Microsoft Tun Miniport Adapter #2 and #3.  The machine runs perfectly except for sleeping as mentioned previously.  It easily connects to the internet.

I have seen a lot of dialogue on this website about the Teredo Tunneling Pseudo-Interface(Code 10) problem.  I would appreciate direction on (1) approach to solving this problem and/or (2) solution already listed that seems to fit this situation.  Quite honestly, I don't feel like my skill level allows me to do much if any with the computer's registry unless it is very simple.

Thank you for taking the time to read and respond to this question.

Al

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9 Replies
rdunnill
Iridium

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

Which version of Windows is this?

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acharbonneau
Phosphor

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

Windows Vista - My apology for lack of clarity

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rdunnill
Iridium

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

You might try running SFC /SCANNOW from a command prompt.

SFC is the System File Checker, and it can repair corrupted driver and system files.

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acharbonneau
Phosphor

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

Hi

Thank you for responding.  I ran SFC / SCANNOW.  It fixed a couple of files but not the Teredo Tunneling Pseudo Interface. 

Any other suggestions?

Thanks again.

Al

Uranium

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

Teredo tunneling requires IP V6 drivers installed.  It doesnt work by itself.

In the start menu search bar type in REGEDIT to open the registry editor.  Navigate through the following:  HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\SERVICES\TCPIP6\PARAMETERS. 

In the right pane, right click Disabled Componets and select edit. 

Set the DWord value to 0.  Restart your computer and the teredo tunneling adapter will now start.

 

 


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acharbonneau
Phosphor

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

Hi

Thank you for responding.  I tried what you recommended.  When I got thru to parameters I found the following:

Start     REG_DWORD             0X00000003 (3)

Tag      REG_DWORD             0X00000008 (8)

TextModeflags      REG_DWORD   0X00000001 (1)

Type    REG_DWORD             0X00000001 (1)

I reset Start which had a value of 3 to 0. Upon restart, Windows failed to open.  It directed me to the options page which includes safe mode.  I chose to open to a previous setting where the system worked and windows came up.  Checked device manager and the teredo problem is still there.

Please advise on what I did wrong.

Thank you.

Al

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rdunnill
Iridium

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

The easiest fix may be an upgrade to WIndows 7, which can be upgraded to Windows 10 for free.

acharbonneau
Phosphor

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

I will try that. 

Thank you.

Al

Uranium

RE: Teredo Tunneling Pseudo-Interface (Code10) on Dell 530 Inspiron Desktop

Normal machines don't need teredo tunneling or IP6.  You have malware and a root kit. You could try to uninstall the network drivers from the comptuer and reinstall it and check if it helps. Before uninstalling the network drivers, make sure you download the latest drivers from the Dell website. Follow the steps below to uninstall the network adapter.

 

Follow the steps below to uninstall and reinstall network adapter.

 

a.  Click on Start

b.  In the start search box type 'devmgmt.msc' and press enter

c.  In the Device Manager, expand Network Adapters

d.  Right click on the installed network adapter and uninstall it.

e.  Restart the computer and reinstall the network adapter.

 

Note: While uninstalling the device drivers make sure you place a check mark against "Delete the driver software for this device". Make sure Only IP4 is selected and uninstall IP6.

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






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