Start a Conversation

Unsolved

This post is more than 5 years old

929

March 2nd, 2010 19:00

Trouble with 9800 GTX+ Vid Card Swap

Hi All,

I have a XPS710 with dual 7900 GS video cards in SLI mode

I purchased a single 9800GTX+ to upgrade

Problem is I get a black screen at power up

I tried;

1. .Ddownloading the latest BIOS update

2. Turning off SLI mode in the nVidia Control Panel

3. Setting it to single display mode

Nothing works so far

The Dell Tech seems to think it may be that the that the 9800 is PCIe 2.0 and the motherboard is PCIe 1.0

The card should be backwards compatible but he thinks there may be a defect that fouls up the 2.0 Card

Motherboard is out of stock and too old to expect any restock

Has anyone had any similar issues?

Thanks in advance,

WB Kelso

36 Posts

March 15th, 2010 09:00

try going into the dell diagnostic by ether turning on the computer or restarting and pressing F12 the the u can go to custom to test the video card or if u want to test the whole system go to extended test

No Events found!

Top