2 Bronze

Troubleshooting Start-up Issues

My XPS720 works fairly well apart from a little disturbing thing. It does not always start.. It goes past post but stops dead just before the point I expect the DVI symbol to appear top left and the Vista orb to appear. Just stops black. I get nothing in any logs and no error message. I have updated all my drivers, GPU several times. No difference. My RAM is fine. Anyone able to suggest how troubleshoot a problem like this one?

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2 Replies
4 Beryllium

Re: Troubleshooting Start-up Issues

Are their any "Diagnostic Lights" on when it does not boot? See link below.

http://support.dell.com/support/edocs/systems/xps720/en/OM_EN/trouble.htm#wp1072559

 Have you checked "Event Log" in System Setup (Bios). To enter Setup press F2 at the dell screen.

http://support.dell.com/support/edocs/systems/xps720/en/OM_EN/appendix.htm#wp1054035

XPS 410  Core2,  2.4 Ghz,   8Gb,  Win7 64

Latitude D610  XP pro,  Win7 RC

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2 Bronze

Re: Troubleshooting Start-up Issues

Thanks, I will monitor this next time it happens.

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