Hello1234567
1 Copper

Turn computer off.

Rather perplexed over here.  XPS8910 with a new M.2 drive installed with Windows 10 Home Edition.  If I select "shut down" or "sleep", the computer will shut down and then two seconds later it will start for a second and then go into either "shut down" or "sleep" as selected... I'm quite annoyed with this.  Is this a BIOS issue or is this a Windows issue?  What should I do to fix this?

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2 Replies
Hello1234567
1 Copper

RE: Turn computer off.

I'm going to assume this has to be a BIOS issue since the computer completely shuts off.  Does this issue have anything to do with:

Boot List Option

File Browser Add Boot option wher it either equals "Return Boot Menu" or ACPI xxxxxxx

Any help would be appreciated.

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Highlighted

RE: Turn computer off.

Good Day!

It could be a be an OS issue or a BIOS issue. Have you updated the BIOS to the latest version?
In order for me to assist you better, please share the service tag of the computer, and your email address over a private message so that i have more information on your system's specification.

Thanks & Regards,
Aniketh Sreenivasan
Social Media and Community Professional
Click here for : Order Status / Download Drivers

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